Kaizen Cars

From 2021 to 2025, together with a Japanese studio, we built and launched SaaS platforms for purchasing cars from Japanese auctions on top of the AJES legacy system. In the platform, a client completes verification, receives a deposit limit, and places bids on vehicles. A Japan-based manager then participates in the real auction bidding on the client’s behalf

The main business pain points were operational: requests, conversations, and document exchange were often handled in WhatsApp. As a result, files and statuses were lost, team workload kept growing, and scaling became difficult

What we delivered:
— An online catalog of auction vehicles with related analytics and statistics
— Photo retrieval from closed USS auctions
— A delivery cost calculator for the destination country
— Built-in client–manager chat and moved requests and documents from messengers into the system
— A transparent financial model: limits, invoices, balance top-ups, fee breakdowns, and final cost calculation
— End-to-end status tracking: bid accepted → bid won → domestic delivery in Japan → sea freight → port → in-country delivery → delivered
— A delivery dashboard with photos at each stage, plus shipping and handover documents

As a result, Kaizen Cars turned a complex journey — from searching to receiving a vehicle from Japan — into a managed service where the client sees progress and total cost, while the team handles bidding, documents, and delivery in a single interface. In the pilot launch, the system processed over 100,000 bids, averaging around 1,100 bids per day